CONTACT US
VAULT CARDS PRO – CONTACT US
Thank you for visiting Vault Cards Pro. Whether you have questions regarding a product in our catalog, need help tracking a package, or require assistance with a return or order modification, our customer support team is here to help.
Customer Support Channels
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Primary Support Email: support@vaultcardspro.com
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Official Website: https://vaultcardspro.com/
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Response Time: We aim to reply to all inquiries within 24 business hours (Monday through Friday).
Tip: If you are contacting us about an active purchase, please include your Order Number in the subject line for faster assistance.
Physical Store & Business Location
Vault Cards Pro
Inside The Shoppes at Solana
750 Sunland Park Dr
El Paso, TX 79912
United States
Quick Support Guide
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Order Status & Shipping Questions: Standard orders are processed within 1 business day and delivered within 6 to 7 business days. Free standard shipping with tracking is included on every order. For tracking inquiries or delivery updates, email support@vaultcardspro.com.
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Returns & Refunds: Returns must be requested before sending any merchandise back. Eligible items in unopened, factory-sealed condition may be returned within 30 days of delivery. Approved refunds are processed within 6 to 7 business days after inspection. Contact support@vaultcardspro.com to initiate a return label.
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Damaged or Incorrect Items: If your package arrives damaged or contains an incorrect item, please email us immediately with your order number and clear photos of the issue.
Business Details Summary
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Legal Business Name: Vault Cards Pro
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Physical Address: 750 Sunland Park Dr (Inside The Shoppes at Solana), El Paso, TX 79912, United States
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Email: support@vaultcardspro.com